What do I do if my child is poorly?

Please call the nursery as soon as you know they will not be attending 01803614786

Children who have sickness and/or diarrhoea cannot attending nursery for 48hours after the last episode of either sickness and/or diarrhoea.

Children with a rashes based virus such as chicken pox need to be rash or spot free before they can return to nursery and must be well in themselves.

Children with infectious skin conditions such as impetigo need to be clear from the condition.

Who can collect my child?

Only people named in the registration form can collect your child. If we have not seen the person named on the form when they come to collect we will ask to see a picture ID. If you wish to add another person to the registration form so they can collect your child, please call the nursery.

What do I do if I want to make a change to my child's sessions or meals? 

We need notifying of any changes in writing one month before you wish the changes to take place.

What do I do if I do not want my child to attend Peekaboo any longer?

We require one months written notice front the 1st of the month to inform us your child will be leaving the setting for private paying sessions. If you are using the 30hours funding, we require a terms notice (12 weeks). A leavers form is available from the nursery.

Can my child attend nursery when on medication? 

A new medication must be administered for at least 48hours before your child can attend nursery.

Children on long term medication are welcome to attend nursery as normal. A long term Medicine form must be filled in and the medication must stay in setting at all times.

Children on short term medication, such as antibiotics, can attend setting if they are well within themselves. A short term medicine form must be filled in.

We will not administer any medication that is not prescribed for your child by a doctor or pharmacist.

When and how do I pay my invoice? 

Invoices are emailed to you around the 20th of the month. They are to be paid by the 1st of the month via BACS or debit card payment in setting. We do not accept cash payments. If your invoice is not paid by the 5th of the month, your child will not be able to attend and 10% interest will be added each day until the invoice is paid in full.